O2 Forum

O2 Forum

O2 Forum is a very useful tool for the look up of answers, solutions to problems and experience exchange.

Description

The O2 Forum application is an important part of the website. It allows direct communication between O2 and users/customers and between users/customers. O2 Forum is a very useful tool for the look‑up of answers, solutions to problems and experience exchange.

In 2010, integration into the ePortal (Liferay) was carried out.

A user who is not registered/logged in can only read and search the contents of the O2 Forum, whereas registered/logged in users have permission to create comments and new discussion topics.

The contents of the O2 Forum can be displayed in various manners. There are 4 basic options available:

  • List of topics
  • Display of comments
  • Display of comments in a tree structure
  • Display of search results

An integral part of the application is the administration module (which is integrated into the Console), which provides the following options of operation:

  • User management
  • Categories
  • Comments
  • Emoticons
  • Vulgarism filter
  • Wildcard characters
  • E-mail Blacklist
  • MSISDN Blacklist

The O2 Forum is integrated into the following information systems and services:

ePortal Proxy Portlet

  • The O2 Forum application is integrated into the ePortal solution with the use of a Proxy portlet. The ePortal transforms and displays the O2 Forum content.

ePortal Single Sign On (SSO)

  • Service allowing user identification (registration, login).

The O2 Forum application is built into the PHP platform and integrated into the ePortal (Liferay).

Technologies

  • CSS
  • JavaScript
  • MySQL
  • PHP
  • XHTML

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